Get the NeoCare App

If you’ve already spoken with one of our NeoCoaches and have accepted our invitation, simply install the NeoCare App on your mobile device and register.

After you download the app, you’ll be asked to enter the email address you shared when you spoke with us. You’ll then receive an email with an access code. Enter that code into the NeoCare App, and you’re ready to begin!

Questions? Contact us at phone number1-855-395-2323
Email us at

NeoCare families say

"Thank you for all your help and support."

"It is great to know I have someone to reach out to."

If you received a phone call, email or letter from us, you may be eligible for NeoCare – free of charge, including no copays – since it is already part of your health plan. To get started, call us at 1-855-395-2323. or email us

If you have questions about your eligibility, please call us at 1-855-395-2323. or email us